Question 1

How do I find the value of my Pokémon card?

Accepted Answer

Just search for your card on PokePreis. We show you the current value based on real sales prices from eBay, Cardmarket and TCGPlayer. Alternatively, you can use the camera feature to scan a card and instantly see its value.

Question 2

What is PokePreis?

Accepted Answer

PokePreis is a price comparison platform for Pokémon trading cards. We aggregate prices from various marketplaces such as eBay, Cardmarket and TCGPlayer so you always find the best price for your cards.

Question 3

Is PokePreis free?

Accepted Answer

Yes! Core features such as card search and price comparison are completely free. For advanced features like unlimited camera scans and price alerts we offer PokePreis Pro as an optional subscription.

Question 4

Can I cancel any time?

Accepted Answer

Yes, you can cancel your subscription with a single click at any time. No hidden fees, no notice period. After cancellation you keep all Pro features until the end of your paid period.

Question 5

Which payment methods are accepted?

Accepted Answer

We accept all common credit cards (Visa, Mastercard), PayPal and SEPA direct debit. All payments are processed securely via Stripe.

Question 6

Can I manage my card collection?

Accepted Answer

Yes! With a free account you can add cards to your digital collection, track the total value and create different categories.

Question 7

Is my data safe?

Accepted Answer

Absolutely. Your data is stored encrypted in the cloud and is only accessible to you. We never sell or share your data with third parties.

Question 8

Can I delete my account?

Accepted Answer

Of course! You can delete your account at any time in the settings. All of your data will then be removed irrevocably – in accordance with the GDPR.

Question 9

How do I reach support?

Accepted Answer

You can reach us any time by email at info@pokepreis.de or via the contact form. We usually reply within 24 hours.

Frequently asked questions